Privacy Policy
Identification of the data controller:
- Data controller: Medicare Pharma S.L.
- Address: Ctra. Fuencarral, 22 28108, Alcobendas, Madrid
- Telephone: +34 91 339 54 89
- Email: info@medicarepharma.es
Purpose of the processing of your personal data:
The purpose of processing is to manage requests made through the website, whether through a contact form or any other type of online form, or via an email request. Such a request could entail, but is not limited to, managing a request, replying to an application for commercial information, a job application or, when applicable, release of company information newsletters, as well as any other interaction between the website user and Medicare Pharma S.L., with a view to meeting the user’s needs. All the information requested is necessary with a view to fulfilling the request.
Likewise, the data provided shall also be processed to send you commercial information about our products and services that could interest you, by postal mail, email, SMS or any other equivalent form of electronic communication. If the user does not wish to receive commercial communications, they may object to the receipt thereof by not ticking the corresponding box on the information or contact form itself, or by exercising their right to objection at the aforementioned address.
Access to this website may involve the use of cookies. Cookies are small pieces of information that are stored on the user’s browser in such a way that the server records information that may be used for subsequent access thereto. The stored information allows the identification of a specific user and contains information on their preferences, web pages visited, etc. Configure your browser accordingly if you do not wish to allow the installation of cookies on your computer.
Retention period
Your information shall be stored for the duration of the commercial relationship, or of the interest for which you are reading this policy (for example, if you have sent a CV, or subscribed to a newsletter) as long as you do not request the erasure of your data, for the statute of limitations of actions that could arise with regard to this contract; as well as for any complaints we may receive from official bodies in accordance with the law.
Data for the delivery of commercial communications
The personal data provided for the delivery of commercial communications shall continue to be stored until such time as you withdraw your consent, without prejudice to your right to erasure or objection.
Legal basis for the processing of your data
The legal basis for the processing of your data is entering into a commercial relationship to which you are party, in such a way that we may manage, develop and oversee the commercial and contractual relationship. All data we request from you is mandatory. Consequently, failure to comply may prevent the delivery of services that we provide via our website.
With regard to the delivery of commercial communications by electronic means, following a previous commercial relationship, the legal basis shall be the legitimate interest of Medicare Pharma S.L. by virtue of article 21.2 of the Law on Information Society Services.
Sending commercial communications by any means whatsoever, including electronic communications – regardless of any contractual relationship, but based on a legitimate interest since you have contacted the entity – is legally based on the consent that shall be requested from you at the time you fill in any of our contact forms, and which you freely grant. Should your consent not be given, Medicare Pharma S.L. undertakes not to process your data for advertising purposes.
Disclosure or transfer of data and international transfer of data
Medicare Pharma S.L. may disclose your personal data to any government agencies with jurisdiction in the matter, and if there is a legal obligation to do so.
However, if at any time during the commercial relationship your data needs to be communicated to third parties, such communication shall be made only if you have given Medicare Pharma S.L. prior consent to so do and in the required legal form.
There may also be third parties who can access your personal data as a result of services provided to Medicare Pharma S.L.
There shall be no international data transfers.
Rights:
Any person has the right to obtain confirmation as to whether or not we at Medicare Pharma S.L. process their personal data and, in such case, access their personal data, the purposes of processing and the categories of personal data concerned.
They shall also have the right to ask for the correction of incorrect data or, where appropriate, request the deletion thereof when the data is no longer required for the purposes for which it was collected; when the consent on which the processing is based is withdrawn or if they object to the processing; when personal data is processed unlawfully; or when the data must be erased to comply with a legal obligation in accordance with the law of the European Union or its Member States.
You may also request the restriction of the processing of your data should you dispute the accuracy of the personal data, for a period which allows the controller to verify the accuracy of your request.
Furthermore, you may exercise this right when processing is unlawful and the data subject objects to the erasure of his/her personal data, requesting instead the restriction of use thereof; in situations where the controller no longer requires the personal data for the purposes of processing, but still requires said data for filing, exercising or defending claims; or when you have objected to the processing, while the controller ascertains whether its legitimate grounds supersede those of the data subject. In such cases, we shall only retain data with a view to exercising or defending claims.
In certain circumstances, and for reasons related to your particular situation, you may object to the processing of your data. Medicare Pharma S.L. shall stop processing the data, except when necessary for imperative legal reasons, or the exercise or defence of possible claims.
You may exercise your right to portability, where applicable, having the right to receive your personal data that you have provided to us in a structured format, or to request the transfer of such data to another data controller provided by you.
When data subjects exercise their rights of access, correction, erasure and objection, restriction of processing, data portability and the right not to be subject to automated decision-making, they should notify this via email to info@medicarepharma.es.
Furthermore, you may file a claim before the Spanish Data Protection Agency on www.aepd.es, in particular when you feel your rights have not been satisfactorily exercised.
Procedure
The personal data processed by Medicare Pharma S.L. comes from the data subject.
Additional information
The users guarantee and are responsible, in all cases, for the accuracy, validity and authenticity of the personal data provided, and undertake to keep this duly updated. Users also guarantee that they are over 14 years of age.
In the case of data of a personal nature being provided by people who are not the owners of such data, the user should, before including them, inform these people of the contents of the preceding paragraphs. In these cases, the user guarantees that the data provided belongs to people over the age of 14 and that the data is accurate and true. Medicare Pharma S.L. shall be held harmless with regard to the non-compliance of these requirements by the user.
Medicare Pharma S.L. has adopted the legally required levels of security to protect Personal Data, and has installed all technical resources available according to the state of the art with a view to preventing the loss, misuse, alteration, unauthorised access and theft of the Personal Data provided.
The user can trust the confidentiality and the duty of secrecy of Medicare Pharma S.L. employees and any person that processes the data in its name and on its behalf. Notwithstanding the foregoing, the user is aware that the security of online communications is not invulnerable.